As a Heating Appliance Manufacturer we must “service what we sell”, and always will. Similarly we do so as a regional (NH) installer.
Beyond this our Appliance(s) are installed, maintained and serviced by our Licensees.
If the situation ever necessitates, Weil-McLain also maintains a nation-wide Service Referral Program on their site. Our On-Line System User’s Guide has Specialized Service Notes included that should be readily interpreted by any competent serviceman.
We also suggest reading our Heating Blog entry on “Selecting a Serviceman”.